I agree with the first part about the Pay Pal. When people lie to you telling you that something is going to be delivered and couldn't possibly be when they haven't even gotten the information they need to process the order, how are you supposed to react? All I was asking for was honest information. This isn't a "cosmetic" item. Wheels can't be removed without it, especially if there's a flat. How would you feel? If they couldn't do the job, or didn't want to, just be honest and don't waste my time. As for the internet forums, I thought these were ways for people to help each other out with information. I never said don't buy from them, just that this was my experience.